What does FlatPaws sell?
We curate two clearly labeled collections: apartment-friendly cat enrichment and viral sensory squishies for humans.
Are live products connected to suppliers?
Yes. Every product currently available for purchase has a confirmed CJ Dropshipping or DSers/AliExpress supplier connection and a real supplier SKU.
Who ships my order?
Our fulfillment partners dispatch products directly. Tracking is emailed after the warehouse ships your order.
How fast does shipping take?
Delivery time depends on the product and warehouse. Check the product page and checkout for the current estimate. We do not promise overnight shipping.
Is free shipping real?
Yes. U.S. orders of $45 or more receive free shipping.
What is the return window?
Unused items in original packaging may be returned within 14 days of delivery. See the Returns page for details.
How do I contact FlatPaws?
Email tropicalambiencefl@gmail.com. We reply within 1–2 business days.